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Shipping
USA SHIPPING RATES
We are happy to offer free shipping for orders within the U.S. As we still ship everything ourselves, we only ship 1-2x per week. Orders ship within 2-5 business days with USPS priority which takes 2-8 business days. If you are ordering for a specific occasion or date - don't hesitate to send us an email (hello@nubeusa.com) so we can try our best to get it to you on time :)
INTERNATIONAL SHIPPING:
We are excited to offer international shipping options. Rates are calculated based on product weight & location. If you have any questions, don't hesitate to reach out to hello@nubeusa.com. Unfortunately, we do not offer free exchanges or returns for international orders.
Exchanges & Returns
USA ONLY: Need to return something to us? No problem. We accept returns on any of our products in new condition within 30 days from the purchase date. All returns are subject to a flat service fee of $5 that will be subtracted from your refund. Please email hello@nubeusa.com to process your return or exchange. Merchandise that has been worn, dirtied, washed or altered will not be accepted. Buyer will be responsible for any costs if they wish to have the rejected items returned.
INTERNATIONAL: Unfortunately, we do not offer free exchanges or returns for international orders. Please reach out to hello@nubeusa.com.